{"id":4939,"date":"2025-07-15T22:51:15","date_gmt":"2025-07-15T20:51:15","guid":{"rendered":"https:\/\/www.figeac-gite-compostelle.fr\/terms-and-conditions-gite-gua\/"},"modified":"2026-01-27T14:37:06","modified_gmt":"2026-01-27T13:37:06","slug":"terms-and-conditions-gite-gua","status":"publish","type":"page","link":"https:\/\/www.figeac-gite-compostelle.fr\/en\/terms-and-conditions-gite-gua\/","title":{"rendered":"Terms and Conditions – G\u00eete Gu\u00e2"},"content":{"rendered":"

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General conditions of sale G\u00eete d’\u00e9tape du Gu\u00e2<\/h1>\n

Head office located at 14 bis, avenue du Mar\u00e9chal Joffre 46100 Figeac – France
Siret : 989 611 850 00011
Mobile : +33 (0)6 74 72 22 69
Mail : gitedugua.figeac@gmail.com<\/p>\n

Article 1<\/h2>\n

These conditions are intended for the exclusive use of the G\u00eete d’\u00e9tape du Gu\u00e2. Under no circumstances will the G\u00eete d’\u00e9tape du Gu\u00e2 be held responsible for the use of these conditions by third parties or for purposes other than tourism.
The owner undertakes to do everything in her power to give guests a warm welcome, to ensure that they have a pleasant stay and to help them get to know the region and its hiking trails. <\/p>\n

Article 2 – Length of stay<\/h2>\n

The customer commits himself for a fixed period and cannot under any circumstances take advantage of any right to remain in the premises.<\/p>\n

Article 3 – Booking<\/h2>\n

The reservation becomes effective upon receipt of a deposit check (or any other means of payment) for an amount equal to 30% of the total price of the stay. Payment of the deposit implies acceptance of these terms and conditions of sale.
Customers are reminded that they do not have the right of withdrawal provided for in article L 221-18 of the French Consumer Code, in accordance with article L 221-28 of the same code. <\/p>\n

Article 4 – Cancellation by the customer<\/h2>\n

In all cases, the deposit remains the property of the owner, who reserves the right to claim the balance of the price of the stay.
If the customer does not show up before 7pm on the day the stay is due to start, and has not informed the owner of his lateness, the owner may dispose of the beds reserved. The deposit remains the property of the owner.
In the event of cancellation after arrival, the full cost of the accommodation remains the property of the owner. <\/p>\n

Article 5 – Cancellation by the owner<\/h2>\n

If the owner cancels the holiday before the start of the holiday, he must inform the customer and ensure that the message has been received by the customer. Without prejudice to any claims for damages, the customer will be reimbursed immediately for any sums paid. <\/p>\n

Article 6 – Arrival and departure<\/h2>\n

Unless otherwise agreed, customers must arrive between 4 p.m. and 6.30 p.m. (dinner served at 7 p.m.). In the event of delayed arrival, the customer must inform the G\u00eete d’\u00e9tape du Gu\u00e2.
Departures take place no later than 8:30 am.<\/p>\n

Article 7 – Rates<\/h2>\n

The prices indicated on this site are in Euros per person and per night. Prices include all taxes. <\/p>\n

Article 8 – Payment of the balance<\/h2>\n

The balance must be paid the day before departure, together with any additional services and drinks. Meals not cancelled the day before will be invoiced.
Payment methods: bank cheques (drawn on a French bank – payable to G\u00eete du Gu\u00e2) or cash.
Please note that cancellation insurance is not included in our rates. <\/p>\n

Article 9 – Tourist tax<\/h2>\n

The tourist tax is included in the price. This is a local tax that the customer must pay to the accommodation provider, who then passes it on to the Treasury. <\/p>\n

Article 10 – Art of living and use of the premises<\/h2>\n

Customers must respect the peaceful nature of the shared premises. Smoking is not permitted in the g\u00eete. Smoking is permitted outside the g\u00eete.
The g\u00eete is a convivial place where everyone respects the other occupants. It is understood that everyone is prepared to share meals with others, and communal areas must be used with respect for all those present during the stay. <\/p>\n

Article 11 – Liability<\/h2>\n

The customer is responsible for all damage caused by him\/her. The customer certifies that he\/she is covered by civil liability insurance covering his\/her liability and that of his\/her family.
Guests’ children are the sole responsibility of their parents.
The customer undertakes to return the rooms in perfect condition at the end of the stay, and to declare and pay for any damage for which he\/she may be responsible.
The G\u00eete du Gu\u00e2 accepts no responsibility for theft, loss, damage to personal belongings and\/or damage or injury to property or persons on the property, whatever the cause.
If you forget your belongings in your room at the end of your stay, we can send them to you at your request and expense.<\/p>\n

Article 12 – Disputes<\/h2>\n

The present contract is governed by French law.
All disputes arising from the present contract, concerning its validity, interpretation, performance, termination, consequences and consequences, will be submitted to the competent courts under the conditions of common law. This contract and its consequences are governed by French law.
If you have not managed to resolve your dispute after sending us a written complaint (letter or e-mail), dated, stating the circumstances that gave rise to the dispute and what you are claiming, you may refer the matter to the Consumer Ombudsman – designated below – if you have received a negative written response from us or if you have not received a response two months after your complaint was sent.
In accordance with Articles L.616-1 and R.616-1 of the French Consumer Code, our company has set up a consumer mediation system.
The selected mediation entity is :
M\u00c9DIATION CONSOMMATION D\u00c9VELOPPEMENT \/ MED CONSO DEV
In the event of a dispute, you can submit your claim on its website: www.medconsodev.eu Or by post by writing to
CONSUMER MEDIATION DEVELOPMENT
C\/O Centre d’Affaires St\u00e9phanois SAS
IMMEUBLE L’HORIZON – ESPLANADE DE FRANCE
3, RUE J. CONSTANT MILLERET – 42000 SAINT-\u00c9TIENNE – FRANCE<\/p>\n

Article 13 – Modification of the general sales conditions<\/h2>\n

The present conditions of sale may be modified at any time without prior notice. Acceptance of and compliance with these terms and conditions of sale are deemed to have been accepted as soon as the deposit has been paid. <\/p>\n

Article 14 – Description of the G\u00eete d’\u00e9tape du Gu\u00e2<\/h2>\n